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Alzheimer's and Dementia Care

Dementia Care Training: What It Teaches, and Why It Matters at Home

From January 2027 every California home care aide must be trained in dementia care. Here is what that training actually covers, and what it looks like on a real shift.

By Maya German, RNOctober 13, 20268 min read
Dementia care training in practice — an Aloha Senior Home Care caregiver sitting with a senior at home in San Diego

Dementia care training is the difference between a caregiver who argues at bath time and one who gets your mother washed, warm and calm without anybody raising their voice. From January 2027, California requires every home care aide to be trained in the special care needs of clients living with dementia. This guide explains what that training actually teaches, what it looks like on an ordinary shift in a San Diego home, and what families can reasonably expect from an agency. It is written by our nurse led team as general information, not medical advice.

Until now, California home care aides had to complete five hours of training each year covering client rights and safety, daily living needs, abuse and neglect reporting, personal hygiene and safe transportation. Dementia was not on that list, even though a great many home care clients are living with it. Senate Bill 412, signed in 2025, added the special care needs of clients with dementia to those same five hours, starting on 1 January 2027.

Read that carefully, because it is widely misunderstood. The law does not add new hours. It adds a subject to the hours that already existed. What it really changes is that dementia can no longer be the thing a caregiver picks up as they go along.

What Dementia Care Training Actually Covers

Good training is not a lecture on brain anatomy. It is a short list of things that change how a shift goes, taught until they become habit.

That the behaviour is the illness, not the person

This is the foundation, and everything else follows from it. A client who will not get in the shower is not being stubborn. A client who asks the same question six times in an hour is not trying to wear you down. Her brain is no longer recording the answer, so each time genuinely is the first time. Once a caregiver can see the illness instead of a difficult personality, the whole day softens.

That the order of the day matters more than the clock

Someone who cannot hold new information has to work out what is happening next, over and over, all day long. That is exhausting and frightening, and most difficult moments come straight out of it. When the sequence holds steady, wash then breakfast then the walk, the day itself tells her what is coming and she does not have to remember anything. Being ten minutes late makes no difference. Changing the order does.

Dementia care training in practice — a trained Aloha Senior Home Care caregiver keeping a calm, familiar routine with a senior at home

To offer rather than to quiz

Do you remember me. What did you have for lunch. Do you know what day it is. Every one of those is a small examination that your mother is about to fail, and she usually knows it. A trained caregiver replaces them with something she can simply receive, such as it is Maya, lovely to see you, and lets her take the conversation wherever she wants to go.

Not to correct someone who is living in an earlier time

If your mother is waiting for a father who died forty years ago, telling her he has died does not correct her. It gives her the news, and she will take it as hard as the first time. Because she cannot hold on to it, the same thing can happen again tomorrow. A trained caregiver does not lie either. She goes to the feeling and to the person, asking what he was like, what he did, what he would be saying now. Your mother keeps her afternoon, nothing untrue has been said, and quite often the family learns something lovely.

To read distress as a message

When someone can no longer say I am in pain, or I need the toilet, or this television is too loud, the message comes out as refusing, pacing or shouting. Training teaches a caregiver to run through the plain physical causes first rather than trying to stop the behaviour: pain, the bathroom, hunger and thirst, temperature, noise, tiredness. Refusals are almost never really about the task.

The sentence families find hardest

Being accurate is not the same as being kind. Correcting someone with dementia usually costs them something and gains nobody anything. Letting a small inaccuracy go is not giving up on them.

What Training Does Not Make a Caregiver

This matters as much as the rest, and any agency worth hiring will say it plainly. Aloha Senior Home Care is a licensed non medical home care organization. A trained caregiver supports daily life, keeps the routine steady, helps with bathing and dressing, prepares meals, offers reminders about medication, notices what has changed and reports it.

A caregiver does not diagnose anything, does not assess or score anybody's memory, does not administer or sort medication, and does not do anything a nurse or a doctor would do. Dementia care training sharpens what a caregiver notices and how they respond. It never turns a caregiver into a clinician, and an agency that implies otherwise is telling you something about itself.

What It Looks Like on an Ordinary Shift

  • The same sequence every visit, handed over to whoever comes next, so the shape of the day never moves.
  • The hardest task placed when she is at her strongest, which is usually the morning.
  • One instruction at a time, said just before it happens, then a long pause to let her answer.
  • The bathroom warmed before anybody suggests a wash, because cold is one of the biggest causes of a refusal.
  • A choice of two rather than an open question. The blue one or the green one, never what would you like to wear.
  • Whatever she can still do herself left for her to do, however slowly.
  • Demanding jobs kept away from late afternoon, when many people become more unsettled.
  • A written note of what actually changed, so the family and the office see it early.

How Aloha Senior Home Care Approaches It

Our dementia training is written and led by our founder, Maya German, RN, who has spent fourteen years in senior care in San Diego. It is built around what actually happens in homes here rather than around a textbook, and it is deliberately practical: the shape of the day, the words that work, what to do when somebody says no, and when to stop and ring the office.

Every Aloha caregiver is background checked, and our care is nurse led and available 24/7 across San Diego County at a standard rate of $40 to $44 an hour, with no contracts and no deposits. If a shift has been hard, we would far rather hear about it and change a placement than lose a good caregiver. That is not a small thing in dementia care, where the steadiness of the same familiar face is a large part of what helps.

Talk it through with a nurse led team

If someone you love is living with dementia and the days are getting harder, we are glad to have a free, no pressure conversation about what support at home could look like. We will listen first.

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Common questions

Questions Families Ask Us

Straight, non-medical answers to what San Diego families ask most when they are weighing care at home.

What is dementia care training for caregivers?

It is practical training in how to support someone whose memory, thinking and reasoning are declining. It covers keeping the order of the day steady, offering information instead of asking test questions, responding when someone is distressed or refuses care, home safety, personal care with dignity, and knowing what to report. It is non-medical throughout.

Is dementia training required for home care aides in California?

Yes, from 1 January 2027. Senate Bill 412 added the special care needs of clients with dementia to the annual competency training that California home care aides already complete under Health and Safety Code section 1796.44. It adds the subject to the existing five hours rather than adding new hours.

Does dementia training mean a caregiver can give medication?

No. A home care aide may remind someone that it is time to take their own medication, and that is all. Taking tablets out, sorting them, handing them over or deciding a dose is outside a non-medical caregiver's role no matter how much training they have had. Aloha caregivers remind and then call the office.

What should I do when my mother says something that is not true?

Usually it is kinder to let it go than to correct it. Repeated corrections can land as fresh bad news each time, and she may not be able to hold on to the correction anyway. Step gently into what she is describing and follow the feeling underneath it. This is general information and not medical advice.

Does a trained caregiver stop someone with dementia from falling or wandering?

No, and nobody can honestly say otherwise. A trained caregiver reduces risk by keeping routes clear, lighting the way at night, keeping familiar things in familiar places, and understanding that people usually walk because they are looking for something. Risk is lowered, never removed, and we never say otherwise.

Does Aloha Senior Home Care provide medical or skilled care for dementia?

No. Aloha Senior Home Care is a licensed non-medical home care organization, California licence number 374700270. Our caregivers support daily life, companionship, meals, personal care and safety at home, and report changes to our nurse led team. Anything medical belongs with a doctor or a nurse.

Still have a question? Call us at (858) 399-1400.

Written by our founder

Maya German, RN

Maya is a registered nurse and former VA nurse with over 14 years of clinical experience, and the founder of Aloha Senior Home Care. She writes these guides to help San Diego families make calm, confident decisions about care at home.

More about Maya and the team

Have a question about your family?

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