Terms and Conditions

These Terms and Conditions (this Agreement) govern your use of the website of Aloha Senior Home Care (Aloha, we, us, or our), a private, non-medical home care company based in San Diego, California. By accessing or using our website, you agree to be bound by this Agreement and by our Privacy Policy.

If you do not agree, please do not use the site. If you are using the site on behalf of a loved one or an organization, you represent that you have the authority to accept this Agreement for them.

The content on our website is provided for general information about Aloha and non-medical home care. It is not a substitute for professional medical, legal, or financial advice, and using the site does not create any professional or care relationship between you and Aloha. Always seek the guidance of a qualified professional about your specific situation, and never disregard or delay that guidance because of something you read here.

Requesting a consultation, submitting a form, or contacting us through the website does not create a binding agreement for services and does not obligate you or Aloha to anything. Care services are arranged only through a separate written agreement, after an assessment of needs, and are subject to availability, suitability, and applicable law. Nothing on the website is an offer or a commitment to a particular outcome.

Our website is intended for adults who are 18 or older. By using the site, you confirm that you are at least 18 and able to enter into this Agreement. The site is intended for visitors in the United States, and we make no claim that it is appropriate or available elsewhere.

When you use our website, you agree that you will not:

• Use the site for any unlawful, harmful, deceptive, or fraudulent purpose
• Submit false information or impersonate any person or organization
• Upload or transmit malware, or attempt to disrupt or overload the site
• Attempt to gain unauthorized access to the site, its systems, or its data
• Copy, scrape, harvest, or collect information from the site by automated means
• Reverse engineer, resell, or make commercial use of the site without our permission

When you send us information through the website, by email, or by phone, you confirm that it is accurate and that you have the right to share it. If you provide information about another person, you confirm that you have their permission to do so. Please do not submit sensitive medical or health details through the website. You give us permission to use the information you submit to respond to you and to provide the services or information you request, as described in our Privacy Policy.

The website and its content, including text, graphics, logos, photographs, and the Aloha name and marks, are owned by Aloha or its licensors and are protected by law. We grant you a limited, personal, non-commercial permission to view the site for the purpose of learning about our services. You may not copy, reproduce, distribute, modify, or create derivative works from our content without our prior written consent.

Our website may link to or embed content from sites and services we do not control, such as maps or social media. We provide these for convenience and do not endorse or take responsibility for their content, products, or practices. Your use of a third-party site or service is governed by that party's own policies and settings, which we encourage you to review.

Our Privacy Policy explains how we collect, use, share, and protect information when you use our website. By using the site, you also agree to that policy, which forms part of this Agreement.

The website is provided on an as is and as available basis, without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the site will be uninterrupted, timely, secure, or free of errors, or that the information on it is complete or current. Any reliance you place on the website is at your own risk.

To the fullest extent permitted by law, Aloha and its owners, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss arising out of your use of, or inability to use, the website. Where liability cannot be excluded, our total liability to you for any claim relating to the website is limited to one hundred U.S. dollars. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

You agree to indemnify and hold harmless Aloha and its owners, employees, and agents from any claims, losses, or expenses, including reasonable legal fees, that arise out of your misuse of the website, your violation of this Agreement, or your violation of any law or the rights of another person.

This Agreement is governed by the laws of the State of California, without regard to its conflict of laws rules. If a dispute arises, we ask that you contact us first so we can try to resolve it informally. Any dispute that cannot be resolved that way will be handled by the state or federal courts located in San Diego County, California, and you agree to that venue.

We may update this Agreement from time to time to reflect changes in our practices, the website, or the law. When we do, we will revise the effective date shown at the top of this page. Your continued use of the website after an update means you accept the revised Agreement.

If any part of this Agreement is found to be unenforceable, the rest will remain in effect. Our failure to enforce a provision is not a waiver of it. You may not assign this Agreement without our consent, while we may assign it as part of a business transfer. This Agreement, together with our Privacy Policy, is the entire understanding between you and Aloha regarding your use of the website.

If you have any questions about this Agreement, we are glad to help. Reach us at the details below.