Effective Date: Oct 01, 2024
Aloha Senior Home Care (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website or interact with our services.
1. Information We Collect
- Personal Information: When you contact us via phone, email, or our website, we may collect personal information such as your name, phone number, email address, and address.
- Health Information: If you inquire about our caregiving services, you may voluntarily provide certain health-related information to help us tailor our services to your needs.
- Usage Data: We collect information about how you interact with our website, including your IP address, browser type, and pages viewed, to improve our services.
2. How We Use Your Information
- Service Provision: We use personal and health information to deliver our services, respond to your inquiries, and provide customized care solutions.
- Communication: We may use your contact information to provide updates, send newsletters, and inform you about relevant services or changes to our policies.
- Improvement & Analytics: Usage data helps us understand website traffic patterns and enhance our service offerings. Aggregated data is used for analytics and is not tied to any personally identifiable information.
3. Sharing Your Information
- Third-Party Service Providers: We may share your information with trusted third-party providers who assist us in service delivery, such as billing, data storage, and customer support. These providers are required to handle your information in compliance with this Privacy Policy.
- Legal Requirements: We may disclose information if required to comply with applicable laws, regulations, legal processes, or government requests.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the successor organization with prior notice.
4. Cookies and Tracking
- We use cookies and similar tracking technologies to improve your browsing experience on our website, analyze usage patterns, and provide relevant content.
- Your Choices: You may set your browser to refuse cookies or alert you when cookies are being sent. However, some website features may not function correctly without cookies.
5. Data Security
- We implement security measures to protect your information from unauthorized access, alteration, and disclosure. However, please note that no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.
6. Your Rights
- Access & Correction: You may request access to the personal information we hold about you and request corrections for any inaccuracies.
- California Consumer Privacy Act (CCPA) Rights (if applicable): California residents may request information about the data collected, sold, or shared within the last 12 months. You may also request deletion of your information and opt-out of the sale of your data, though we do not sell personal data.
- Opt-Out of Communications: You may unsubscribe from promotional communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
7. Children’s Privacy
- Our services are not intended for children under 13. We do not knowingly collect personal information from children. If we become aware of such information, we will take steps to delete it promptly.
8. Updates to This Privacy Policy
- We may update this Privacy Policy periodically. Changes will be posted on this page, and the effective date will be revised accordingly. We encourage you to review this policy regularly.
9. Contact Us
- For questions or concerns about this Privacy Policy, please contact us:
- Phone: +1 (858) 399-1400
- Email: hello@alohaseniorhomecare.com
- Address: 8825 Aero Dr Ste 300, San Diego, CA 92123, United States