Frequently Asked Questions

Care Management

Life throws curveballs, and we’re here to adapt! Our care plans are living documents, reviewed and updated regularly to reflect your loved one’s changing needs. We maintain open communication with families and healthcare professionals to ensure a seamless transition as circumstances evolve. With Aloha, you can rest assured that exceptional care adjusts to life’s journey.

We believe a healthy mind is just as important as a healthy body. Our caregivers go beyond basic tasks, fostering mental stimulation through engaging conversation, brain games, and personalized activities tailored to your loved one’s interests. We can even help them connect virtually with friends and family, keeping them socially connected and combating feelings of isolation. With Aloha, every day is an opportunity for learning, growth, and connection.

We understand the powerful bond between seniors and their pets. Our caregivers are trained to provide basic pet care, like feeding, walking, or playtime, as long as the pet’s needs are manageable within the home environment. This continuity can significantly contribute to your loved one’s emotional well-being and overall happiness.

General Business Information

We’re proud to bring exceptional senior care to a wide range of communities throughout San Diego County. La Jolla, Carmel Valley, University City, Rancho Peñasquitos, Rancho, Bernardo, Scripps Ranch, Pacific Beach, Clairemont Mesa, Bay Park. If you’re unsure if your area is included, don’t hesitate to contact us! We’re always happy to discuss your specific needs.

We understand that financing senior care is a top priority. Aloha Senior Home Care offers a variety of payment options to fit your needs, including private pay, long-term care insurance, and veteran’s benefits. Our team can help you navigate the process and explore the best financial solution for your loved one’s situation.

We believe the journey to exceptional care should be effortless. Simply contact us through our website, phone, or email. During a free consultation, we’ll discuss your loved one’s needs, answer your questions, and develop a personalized care plan that brings the Aloha spirit right to your doorstep. Let’s get started on creating a brighter future for your loved one today!

Caregiver Selection & Training

We take caregiver selection very seriously. Our rigorous process includes in-depth interviews, comprehensive background checks, and reference verification. We prioritize experience, qualifications, and most importantly, a genuine passion for compassionate care. Additionally, we look for individuals who possess cultural sensitivity and a strong alignment with Aloha’s core values of respect, empathy, and aloha spirit.

We invest heavily in ongoing training and development for our caregivers. Beyond core competencies like CPR and first aid, we offer specialized training in dementia care, medication management, and senior wellness. We also emphasize cultural sensitivity, communication skills, and the importance of building genuine relationships with clients. This ensures our caregivers are equipped to provide exceptional care that adapts to individual needs.

We understand the importance of building trust and rapport. While we can’t guarantee a specific caregiver, we’ll work closely with you to understand your loved one’s personality and preferences. Based on this information, we’ll match them with a caregiver who possesses the ideal skillset and personality to create a harmonious and supportive care environment.

Company Policies

We know unforeseen circumstances can arise. Our cancellation policy is designed to be fair and flexible. Please refer to our service agreement for details, or simply contact our office to discuss any changes you need to make to your loved one’s care schedule. We’ll work with you to find a solution that ensures their well-being and minimizes disruption.

While we can’t guarantee specific outcomes as healthcare needs are individual, we stand behind the quality of care we provide. We are committed to open communication and ongoing evaluation of your loved one’s care plan. If at any point you have concerns, don’t hesitate to reach out to our dedicated team. We’re always happy to discuss your concerns and work collaboratively to ensure your loved one receives the best possible care.

We value your feedback and strive to continuously improve our services. If you have a complaint or concern regarding a caregiver or any aspect of the care provided, please don’t hesitate to reach out to our management team directly. We have a clear and established complaint resolution process in place. We take all concerns seriously and will work diligently to address them to your satisfaction.

Specialized Home Care Services in San Diego

Start Care Today With Aloha

Don’t wait another moment to provide your loved one with the compassionate care they deserve. At Aloha Senior Home Care, we’re ready to begin providing support and assistance tailored to their unique needs. With our experienced team of caregivers, personalized care plans, and commitment to excellence, you can trust that your loved one will receive the highest quality of care from day one. Contact us now to take the first step towards peace of mind and well-being for your family

We are Available 24/7

What People Say About Aloha

Emmanuel VelelaEmmanuel Velela
23:39 28 Dec 23
Only positive things to say about Aloha Senior Home Care. Throughout the time that I have been here, I have felt valued and empowered to providing a great quality of service with commitment, humility integrity & transparency while spreading the Aloha spirit towards our community.
Dennise BettsDennise Betts
03:27 14 Nov 23
Maya and her Caregivers are so amazing. Their compassion, and genuine care for my Mom and our family is beyond measure. We are so thankful that they were there to support my Mom and our family during this very difficult time. I can't thank Maya and her Ccaregivers enough. These are the people you want by your side caring for a family member during such a difficult time. Thank you Maya! I see why those that work for you speak so highly of you.
Anna KodelashviliAnna Kodelashvili
22:20 17 Aug 23
This home care agency is different than others we’ve worked with in the past. You can tell Maya (the owner) really cares about her team and her clients, they’ve made a huge difference for our family. Thanks so much!
Kate FateevaKate Fateeva
02:10 06 Jan 23
I had a pleasure of being an employee of Aloha Senior Home Care. This is the best place I've ever worked at. Maya, the owner, is very caring and responsive to the concerns of both clients and employees. It is a wonderful place to work for and hire as a care agency for your loved ones.
Perla SalgadoPerla Salgado
23:32 17 Dec 22
I highly recommend Aloha Senior Home Care. The service they provide is amazing. My family was very pleased with the level of care they provided, the team of caregivers are very professional, kind and caring . They strive to make families needs priority.
As a hospice provider, The Hospice of San Diego has had multiple opportunities to work with Aloha Senior Home Care. They are very reliable and provide quality private caregiving services. Maya, the owner, is a Registered Nurse, and she does joint supervisory visits of her staff, and there is always a proper handoff to caregiving staff before they are assigned to a new client. Highly recommend!
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